IMPORTANT INFORMATION

Everything You Need to Know.

Find helpful information about our booking arrangements, clinic policies, terms and conditions, and your experience with The Body Face & Wellness Clinic & Academy.

The Body Face & Wellness

Terms & Conditions

Welcome to The Body Face & Wellness Clinic & Academy. Please read these Terms & Conditions carefully to understand the terms applicable to our website, consultations, treatments and professional training services.

Terms for our clinic, academy and website

1.1 About Us

Welcome to The Body Face & Wellness Clinic & Academy.

We provide consultation-led beauty, body contouring and wellness services, alongside professional beauty and aesthetics education.

These Terms & Conditions explain the general conditions applicable to our website, consultations, treatments and training services.

Trading name: The Body Face & Wellness Clinic & Academy

Contact email: hello@thebodyfaceandwellnesscliinic.com

Contact number: +44 7438 970 545

Location: East Croydon - London

1.2 Consultations & Treatment Suitability

All new Body Clinic clients are required to complete a consultation before commencing treatment.

Our consultation process may include discussion of your treatment goals, relevant medical history, lifestyle, contraindications and suitability.

We reserve the right to decline, postpone or recommend an alternative treatment where there are reasonable safety or suitability concerns.

A consultation does not guarantee acceptance for treatment.

Where necessary, we may recommend that you seek advice from an appropriately qualified healthcare professional before proceeding.

1.3 Treatment Expectations

We aim to provide professional services with reasonable care and skill.

Individual experiences and treatment outcomes may vary depending on factors such as the treatment selected, individual characteristics and response.

We do not guarantee specific aesthetic results, weight loss, permanent fat reduction or a particular number of centimetres lost.

Any recommended treatment programme will be discussed with you before proceeding.

1.4 Client Responsibilities

Clients are expected to provide accurate and relevant information during their consultation, including details that may affect treatment suitability.

Please inform us of any significant changes to your health, medication or circumstances before subsequent appointments.

Clients will receive appropriate information about their proposed treatment and any relevant aftercare.

1.5 Appointments & Payments

Consultation fees, treatment prices, deposits and payment arrangements will be clearly communicated before a booking or purchase is confirmed.

Where a course of treatments is recommended, the agreed number of sessions, pricing, scheduling arrangements and any package conditions will be explained before purchase.

Our Booking & Cancellation Policy forms part of these Terms & Conditions.

1.6 Academy Training

The Body Face & Wellness Academy provides professional education and training programmes.

Course content, learning formats, entry requirements, equipment inclusions, assessments, certification arrangements and prices will be described in the relevant course information.

Enrolment does not guarantee professional competence, employment, business income or insurance eligibility.

Students are responsible for checking any relevant professional, regulatory and insurance requirements before offering treatments commercially.

Additional course-specific enrolment terms may apply and will be provided before purchase.

1.7 Website Information

We make reasonable efforts to keep website information accurate and up to date.

Service availability, programme details and prices may change. Changes will not retrospectively alter an existing confirmed agreement unless permitted by law and the applicable contract.

Website content is provided for general information and should not be treated as individual medical advice.

1.8 Intellectual Property

Unless otherwise stated, our original website content, educational materials, branding, photographs and training resources belong to The Body Face & Wellness Clinic & Academy or their respective rights holders.

Materials may not be reproduced, distributed or commercially reused without appropriate permission, except where permitted by law.

1.9 Your Consumer Rights

Nothing in these Terms & Conditions excludes or limits rights or remedies that cannot lawfully be excluded, including your rights under the Consumer Rights Act 2015.

Where applicable, statutory cancellation rights for online or distance purchases also apply.

1.10 Contact & Complaints

We welcome feedback and aim to address concerns professionally and fairly.

If you are dissatisfied with any aspect of our service, please contact us using the details provided above.

We will review your concerns and respond within a reasonable timeframe.

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